Patrol Operations

Patrol Operations provides police patrol services 24-hours a day, 7-days a week and is the most visible representation of the Police Department. Officers respond to calls for service, enforce the laws, conduct proactive crime prevention, and serve the citizens of the City in a variety of ways. Traffic is a high priority in Palm Beach Gardens, and the Uniform Operations Bureau conducts traffic enforcement, with a special focus on key accident and high volume locations, as well as efforts to deter impaired and aggressive drivers. Uniform Operations also includes our K-9 Unit which consists of four handlers and their canine “partners.”  Officers are committed to working with the community to preserve an outstanding quality of life through education, partnerships, and enforcement. We believe in Respect, Accountability, and Professionalism and realize that a contact with a citizen may be the only experience that they have ever had with a police officer. Therefore, we are dedicated to setting the standard for our profession by being "Committed to Professional Excellence."

Major Eduardo Guillen began his law enforcement career in 2000 with the City of Belle Glade Police Department in Florida. He spent three years with Belle Glade PD where he served as a senior patrol officer, field training officer, and underwater recovery diver. Major Guillen then joined the Palm Beach Gardens Police Department in 2003 where he was promoted through the ranks of sergeant, captain, and then to his current rank of major in 2016. Since becoming a major, he has spent time managing the Administrative Support Bureau from 2016 to 2018. He went on to oversee the Investigations Bureau’s operations for the Detective Unit, Crime Scene, Crime Analysis, Internal Affairs, and Tactical Crime Suppression Team from 2018 to 2023.

During his career, Major Guillen has been awarded Officer of the Year, a Life Saving Award, and numerous community service awards. He has overseen Patrol Operations, Canine Operations, Gang Investigations, Professional Standards, and Critical Incidents. Major Guillen has attended the Federal Bureau of Investigation's Florida Executive Development Seminar and Florida Atlantic University's Public Safety Leadership Course.

Major Guillen currently oversees the daily operations of the Road Patrol division which consists of 12 sergeants, and 70 officers who respond to calls for service, enforce the laws, conduct proactive crime prevention, and serve the citizens of the city.