Adding Attachments to Your Record

After your application has been submitted, you will be able to upload additional documentation to your case.  The system will automatically notify your case manager for immediate processing.  If the case is currently under review, and the customer portal prevents you from uploading additional documentation, please contact the case manager to determine the best approach for providing those files.

1.Once your record is open, click on the Files or Files & Reviews tab.adding_attachments_01
2.

Select the Add Files button.

**If you don't see the Add Files button, the ability to upload files has been disabled by staff.  Please contact your case manager (found under the Summary tab, Assigned To field)**

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3.Next, click the Add File button next to the file type that matches the file you wish to upload.adding_attachments_03
4. Navigate to the file to be uploaded in the Open window and select Open.adding_attachments_04
5.Once all files are uploaded, click the Add button.adding_attachments_05
6.After refreshing your browser window, the file should now be listed under the Files section of the Files & Reviews tab.

**NOTE: depending on the step of your case, the status of your file may vary**		adding_attachments_06

If you have any questions or still have issues finding your application, please contact the Building Department at (561) 799-4100 for further assistance