Completing Your Online Application

Once you have found your application, the process is straightforward and provided in an easy-to-follow walk-through.  Keep in mind that each case type in the system (permit, plan, or license) will have different instructions as well as fields to complete.  This guide will help explain each of the steps involved without going into detail regarding each case type.

1. 

Click the Apply button after finding the application.

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2.Select the "Read more" link under the Directions header to read additional instructions prior to adding location information.complete_application_02a
3.Next, click the "Add" link in the same row as "Required Location."complete_application_02
4.

If a window appears in your browser asking to Allow or Block, select Allow.

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5.From the map search page, begin typing the location’s address that pertains to the application and select from the auto-populated drop-down.complete_application_04
6.On the next map screen displayed, tap the item selector on the right of the screen for the address associated with this permit and then click the save button.complete_application_05
7.Click Next.complete_application_06
8.From the Contacts screen, click the "Read More" link and read through all instructions associated with this permit type.complete_application_07
9.Scroll down and for any required contact types, click the "Add" link to select or create those contacts.
NOTE: before adding or selecting contacts, note which contact type is being added next to the "Add" link selected.		complete_application_08
10.

Begin adding a contact by first typing a portion of the name in the search field to filter through existing names in the system and then click Enter.

NOTE: always search for your desired contact first before entering new contacts in the system to expedite your application.

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a.  If the contact is found, click the checkbox to the left of the contact and click Next.

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b.  If the contact is not found, select the "Enter Manually" link in the lower left of the Add Contact screen, complete all fields displayed on the Enter Contact Manually screen, and click Next.

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11.On the "Select contact type for:" screen, the contact type selected will automatically be checked and greyed out.  If this contact fills multiple roles, select those contact types here. complete_application_11b
12.Click Add.complete_application_11c
13.Once all required contact types are completed, click the Add Contact button if additional contacts are necessary.complete_application_11d
14.Continue adding contact types as necessary and click Next.complete_application_06
15.From the Details screen, add a description regarding the event or work being performed, valuation if the field is available, and then scroll down to see additional fields.complete_application_12
16.If additional fields are present on the Details screen, complete all required fields along with other fields that may not be required if applicable.complete_application_13
17.On the Attachments screen, click the "Read more" link under Directions and read all instructions for attaching documentation to the application.

**IMPORTANT: to ensure your application is not delayed, DO NOT SKIP THIS STEP and ensure all files abide by requirements listed here**		complete_application_14a
18.Now click the "Add" link to the right of each attachment type that is required.complete_application_14
19.Once all required documents are attached, click Next.complete_application_06
20.Type your name (applicant's name) in the consent name field provided and then sign the box below.  Rather than signing the box, if you desire, flip the toggle labeled "Use typed name" to allow the system to fill in the box for you.complete_application_15
21.Click Next.complete_application_06
22.Review all previously completed information on the Review and Submit screen.complete_application_16
23.Click Submit to submit your application for review.complete_application_17


If you have any questions or still have issues finding your application, please contact the Building Department at (561) 799-4100 for further assistance